How It Works

Confirm. Send. Await. Publish.

Step 1: Submit

You enter your name, email, and question. You then receive a confirmation email.

Step 2: Confirm

You click the confirmation link. This moves your question into the admin send queue.

Step 3: Admin sends

An admin sends the question to the person or office. The public thread updates to “Awaiting answer”.

Step 4: Answer

The recipient receives an email with a link to submit an answer. When submitted, the answer is published on the thread.