How It Works
Confirm. Send. Await. Publish.
Step 1: Submit
You enter your name, email, and question. You then receive a confirmation email.
Step 2: Confirm
You click the confirmation link. This moves your question into the admin send queue.
Step 3: Admin sends
An admin sends the question to the person or office. The public thread updates to “Awaiting answer”.
Step 4: Answer
The recipient receives an email with a link to submit an answer. When submitted, the answer is published on the thread.